Returns and Exchanges

• Items are eligible for a refund within 7 days of package delivery. 
• All items should be inspected upon arrival. Items must be sent back unused and in the original packaging in order to obtain a full refund.
• The customer(s) is responsible for all return shipping costs if the item(s) do/does not suit their needs and/or likes. A few examples of this would be if an item is ordered by mistake, the color/quality is not to the customers liking, didn’t fit a specific need, etc.
• If the items arrive in damaged or defective conditions, Timely Furnishings will cover the cost of replacement shipping. We reserve the right to send a replacement for any damaged item(s) before we issue a refund. 

If an item arrives with a manufacturing defect or damage caused in transit, contact Customer Service immediately at customercare@timelyfurnishings.com. We will ask for photos to determine the best course of action. All claims must be made within 7 days of delivery. Any claims made after 7 days will not be accepted. Timely Furnishings reserves the right to decline returns or exchanges of items that are not in as-new conditions due to damage or misuse by the customer. Timely Furnishings also reserves the right to decline returns or exchanges not made within the 7-day period.

For further information on our return policy, please contact Customer service at customercare@timelyfurnishings.com or (732) 806-1561 to speak to one of our Team Members during business hours. Our business hours are Monday through Friday 7:30AM-5:00PM EST.